Privacy Policy

Privacy Policy of www.comprendiamo.com

This document refers to EU Regulation 2016/679 (GDPR)

This Application collects some Personal Data from its Users.

Data Owner

Comprendiamo srl Impresa Sociale
Via Ercolani 9, 40026 Imola (BO)
c.f. and P.IVA 03778441208

Purpose and legal basis of the Treatment


The processing and use of personal data is directed to the following purposes:
-for the execution of the contract
-for marketing activities
-for profiling activities
Consent to the processing of data for marketing and profiling purposes is merely optional.
You may object to the processing of your personal data by sending an email to info@comprendiamo.it or via a link in the promotional content emails.

Data retention period

Data of users is subject to retention for the duration of the contractual relationship. Following the end of the relationship, data will be retained for a period of 10 years.
Data collected for marketing purposes will be processed for the duration of the contract, unless consent may be revoked or the right of opposition to treatment is exercised.
Data collected for profiling purposes will be processed for up to 12 months, unless the right of opposition to treatment is exercised.

Data transfer to non-EU countries
Users data cannot be transferred outside the European Union (EU)

Rights of users (under Articles 15 to 22 and 34 of GDPR):


At any time, you may exercise your rights to the controller, under Articles. 15 to 22 and 34 of gdpR, which we indicate to follow:
Right of access (Article 15 GDPR), which consists of the possibility of requesting verification of the use of the data and also a copy of the data;
Right to rectify (Article 16 GDPR), which authorises those interested in seeking the correction of inaccurate personal data;
Right of cancellation (article 17 GDPR) to treatment and obligation to cancel arising from a legal obligation or for the legality of treatment;
Right to restrict treatment (article 18 GDPR);
Mandatory notification in case of adjustment or deletion of personal data or limitation of treatment (art 19 GDPR);
The right to portability (article 20 GDPR) of the data that gives you the right to obtain your data in a structured format and commonly used and readable for transmission to another holder of the treatment without impediments of the previous;
Right of opposition (Article 21 GDPR) in case the data no longer need to be processed for the original reason for which it was collected;

Personal data collected for the following purposes and using the following services:
  • Access to accounts on third party services

    • Access to the Facebook account

      Permissions: Access to private data

    • Access to the Twitter account

      Personal Data: various types of Data as specified by the privacy policy of the service

  • Content comment

    Comment system managed directly

    Personal Data: surname, cookies, usage data, email, name, website and username

  • Contact the user

    • Contact by phone

      Personal Data: telephone number

    • Mailing list or newsletter

      Personal Data: ZIP code, city, surname, cookie, date of birth, usage data, email address, address, country, name, phone number, profession, province, company name, gender, website and status

    • Contact form

      Personal Data: ZIP code, city, Tax ID, surname, date of birth, email, User ID, address, country, name, number of employees, fax number, telephone number, VAT number, profession, province, company name, gender , sector of activity, website, status and various types of Data

  • Social features

    • Invite and suggest friends

      Personal Data: various types of Data

  • Manage contacts and send messages

    • HubSpot Email

      Personal Data: Usage data and email

    • Mailchimp

      Personal Data: email

  • User database management

    • HubSpot CRM

      Personal Data: email, telephone number and various types of Data as specified by the privacy policy of the service

    • HubSpot Lead Management

      Personal Data: various types of Data as specified by the privacy policy of the service

  • Payment management

    • PayPal and PayPal Payments Hub

      Personal Data: various types of Data as specified by the privacy policy of the service

    • PayPal Carrier Payments

      Personal Data: telephone number and various types of Data as specified by the privacy policy of the service

  • Hosting and backend infrastructure

    • Microsoft Azure

      Personal Data: various types of Data as specified by the privacy policy of the service

  • Interaction with external social networks and platforms

    • Google+ +1 button and social widgets, PayPal button and widget and Facebook Like button and social widgets

      Personal Data: Cookies and Usage Data

    • YouTube button and social widgets

      Personal Data: Usage Data

  • Location-based interactions

    • Non-continuous geolocation

      Personal Data: geographical position

    • Personal data:

  • Traffic optimization and distribution

    • Cloudflare

      Personal Data: Cookies and various types of Data as specified by the privacy policy of the service

  • SPAM protection

    • Google reCAPTCHA

      Personal Data: Cookies and Usage Data

  • Advertising

    • Direct Email Marketing (DEM)

      Personal Data: email

    • Facebook Audience Network

      Personal Data: Cookies, usage data and unique identifiers of advertising devices (Google Advertiser ID or IDFA identifier, for example)

    • Google AdSense

      Personal Data: Cookies and Usage Data
  • Registration and authentication

    • Facebook Authentication, Google OAuth, Log In with PayPal and Mailchimp OAuth

      Personal Data: various types of Data as specified by the privacy policy of the service

  • Remarketing and behavioral targeting

    • AdWords Remarketing, Facebook Remarketing and Remarketing with Google Analytics

      Personal Data: Cookies and Usage Data

    • Facebook Custom Audience

      Personal Data: Cookies and email

  • Statistics

    • User ID extension for Google Analytics

      Personal Data: Cookies

    • Display Advertisers extension for Google Analytics, Google Analytics, Google Tag Manager, HubSpot Analytics, Facebook Ads conversion tracking and Google Ads conversion tracking

      Personal Data: Cookies and Usage Data

  • Performance and content testing (A / B testing)

    • Google Website Optimizer

      Personal Data: Cookies and Usage Data

  • Displaying content from external platforms
    • Google FontsPersonal Data: Usage data and various types of Data as specified by the privacy policy of the service

    • Google Maps Widget and YouTube Video Widget

      Personal Data: Cookies and Usage Data

Further information on Personal Data

  • Sale of goods and services online

    The Personal Data collected are used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment can be those related to the credit card, to the current account used for the transfer or to other payment instruments provided. The Payment Data collected by this Application depends on the payment system used.

contact info

  • Comprendiamo srl Impresa Sociale

    Via Ercolani 9, Imola 40026 BO (Italy)

  •  P.IVA (VAT number) 03778441208

  • Owner email address: info@comprendiamo.it

Last modification: 8 May 2019